By Heather Martin (Innovative InterChange Associates)
The ability to interpret and respond effectively to their cues—especially nonverbal ones—can make such a difference in your relationship with them.
For example, if you tend to tease and crack jokes to relieve pressure during stressful situations and you don’t realize that no one else is laughing, you might come across as insensitive. You cannot control (nor are you responsible for) whether or not others feel offended; still, your interaction with them can be more effective if you are willing to adapt how you behave.










